Emergency management

Find out how we help manage emergencies in NSW by working with others to prepare for, respond to, and recover from emergencies.

We focus on 4 main principles of emergency management:

• Prevention: We take steps to stop emergencies from happening or make them less severe.
• Preparedness: We get ready for emergencies by planning, training, and gathering resources.
• Response: We act quickly to manage emergencies and protect people and property when an emergency happens on Crown Land.
• Recovery: We help communities and businesses get back to normal after the emergency is over.

We are a supporting agency under the State Emergency Management Plan (EMPLAN). We help the main authority during emergency operations, by:

• Sending officers to emergency operation centres and incident management teams.
• Giving advice and access to Crown land assets and infrastructure.
• Providing data on NSW Crown Land–managed assets, hazard mapping for Crown land, Crown Land–managed fire trails, and Crown roads.
• Coordinating impact data and intelligence to inform recovery priorities and support packages.
• Managing recovery grant programs related to Crown land.

Contact us to report damage relating to roads, bridges, reserves, showgrounds, dangerous trees and other issues relating to the Crown estate and assets.

Flood management

We take safety actions to mitigate risks, seek Commonwealth Disaster Recovery Funding for flood damaged Crown Land Assets, and provide guidance for land managers and lease and licence holders to support flood management on Crown land.

Refer to Flood management to find out the essential steps to take if you are a Crown land lease or licence holder and need to manage flood risks and damage in accordance with your tenure.

Fire management

Our fire management program includes establishing and maintaining fire trails, Asset Protection Zones, and conducting hazard reduction burns. We work with the Rural Fire Service (RFS) to plan and prepare for bushfire management on Crown land.

Emergency management for Crown land managers (CLM)

Crown land managers should be prepared for emergencies on Crown reserves. Having an emergency management plan can minimise the impact, preserving lives and property.

If you are a CLM and have encountered damage to buildings, reserves, access roads, trees, personal property, or other structures on Crown land, more information is available on the dedicated reserve manager emergency information, severe weather guidance.

• Life-threatening emergencies, including bush fires: Dial 000
• For emergency help in floods and storms SES: Call 132 500
• Emergency animal diseases: Call 1800 675 888 (24 hours)
• Emergency plant pest reporting: Call 1800 084 881
• Aquatic pests and diseases: Call 1800 675 888 (24 hours)
• Australian Maritime Safety Authority: Call 1800 641 792 (24 hours)